AI in Web Accessibility – Designing for Neurodiverse Users

A truly accessible website does more than meet legal standards. It adapts to the needs of different users in ways that make them feel understood and supported. Neurodiverse users, including those with ADHD, dyslexia, or autism, may experience challenges with standard web design. AI tools are now making it possible to personalize experiences so each visitor can navigate and interact with a site in the way that suits them best.

Understanding Neurodiversity Online

Neurodiverse users might find complex navigation overwhelming, struggle with certain color combinations, or need more time to process information. For example:

• Someone with ADHD might prefer simpler layouts with fewer distractions.

• A visitor with dyslexia may need a font designed for easier reading.

• A person with autism might prefer predictable page structures and minimal animation.

Designing for neurodiversity benefits everyone, because clarity and simplicity improve usability for all visitors.

How AI Enhances Accessibility

AI-driven accessibility tools can detect user behavior and adjust the website in real time. These adjustments can include:

• Changing font size and style for better readability.

• Offering “focus modes” that hide non-essential elements.

• Adjusting color contrast automatically for improved visibility.

For example, if a visitor repeatedly hovers over text without clicking, AI might offer an option to enlarge the text or switch to a more readable font.

Practical AI Features Businesses Can Implement

• Text-to-Speech: Allows visitors to have content read aloud, which can help those with reading challenges.

• Customizable Dashboards: For client portals, AI can allow each user to arrange features in the way that works best for them.

• Adaptive Navigation: Menus can change based on what a visitor uses most, reducing the effort needed to find information.

Balancing Automation with Human Review

While AI can provide adaptive solutions, human oversight ensures the changes are genuinely helpful. Testing with real users and gathering feedback ensures the site remains functional and inclusive.

AI gives businesses new ways to make their websites more inclusive for neurodiverse users. By combining automated personalization with human feedback, you can create a site that welcomes and supports all visitors — a strategy that strengthens both your reputation and your customer relationships.